The partner program

For monday.com partners: how to bring customers, how commissions are calculated, when they are paid, and your demo account.

monday.com partners who recommend General Caster earn 25% of what Omnidea receives from each of their customers, on monthly and yearly plans, for as long as the customer keeps paying and your partnership is active. The program is by invitation: we email you a link to the partner console, and you join by accepting the terms there.

Joining

1. Open the partner console and sign in with the address we invited. We email you a 6-digit code, so there’s no password.
2. Read and accept the program terms.
3. Optionally, enter the ID of your own monday.com account. To find it, click your profile picture and go to Administration › General. That account gets General Caster with every feature, for demos and your own projects.

How long the partnership lasts

The partnership lasts one year from the day you accept the terms, and renews by itself for another year whenever at least one new customer joined you during the year. If a year is ending without new customers, we remind you by email beforehand. Without new customers the partnership then ends. We email you either way, and the console shows the end date.

When it ends, new payments of your customers no longer earn commissions, your link stops working and the demo account goes back to its own plan. What you have already earned stays yours: you can still sign in, see it and ask for the payout.

Bringing customers

There are two ways, and both appear in Your customers:

• Your link. Copy it from the console and send it to your customers. The page asks for their monday.com address, then takes them to the marketplace. If they install General Caster within 30 days, they become your customers automatically.
• Telling us. For customers who already use General Caster, or who installed without the link, enter their monday.com address or account ID in Tell us about a customer. We check it and email you the result.

A customer belongs to one partner. If two partners name the same customer, the first confirmed one counts.

Commissions

• They are calculated on the net amount Omnidea receives: the price minus monday.com’s share (or the payment provider’s, for direct sales) and minus taxes. For example, a customer on the Pro plan pays 160 $ a month and monday.com keeps 15%: Omnidea receives 136 $ and you earn 25% of it, 34 $, converted to euro at the European Central Bank rate of that day.
• Each one appears in Commissions when the customer pays. It stays on hold for 30 days, in case the payment is refunded, then becomes available.

Payouts

1. In How we pay you, choose PayPal, Stripe, bank transfer or another method, and enter the details.
2. When your available balance reaches 100 €, choose Ask for…. We send the payment within 30 days and email you the reference.

You are responsible for your own taxes and, where the law requires it, for invoicing Omnidea for the amount.

Questions about the program: [email protected].