Plans and credits
How many calculations your plan includes, when the credits renew, how to follow your usage and what happens when they run out.
Every plan includes a number of credits per month. Each calculation that writes a result into a column uses credits: today one calculation uses one credit.
| Plan | Credits per month | Price per month (USD) | Yearly, per month (USD) |
|---|---|---|---|
| Free | 500 | – | – |
| Standard | 5,000 | 80 | 70 |
| Pro | 25,000 | 160 | 140 |
| Enterprise | 50,000 | 240 | 210 |
Plans are bought from the monday.com apps marketplace, monthly or yearly. Older plans (S, M, L, XL) keep the credits they were sold with.
Runs that stop with an error, or that don’t write anything, use no credits. This includes the extra run monday starts when a recipe writes into the column that triggers it (a counter like {pulse.counter} + 1): General Caster recognises its own change and skips it, though monday still makes the call.
When the credits renew
Credits renew every month on the day your subscription renews. For example, if you subscribed on the 15th, every period runs from the 15th to the 14th of the next month. On yearly plans, the credits still renew every month on that day. If the renewal day is the 31st, shorter months renew on their last day.
Following your usage
- The console: inside monday.com under Administration › Apps › General Caster › Settings, or on this website with a code sent by email. It shows the credits used in this period, day by day. See The console.
- Emails: we email the person who installed the app when the account reaches 80% and 100% of its monthly credits. See Emails from General Caster.
Features of the higher plans
Some features need a higher plan: the MONDAY.* functions need Pro, Jira and Zendesk columns need Enterprise, and writing into name, group, people and file columns or into another board needs a paid plan. An automation that uses one of them on a lower plan runs once and writes the result, so you can see it working, then General Caster turns it off with a notification. After upgrading, turn the automation on again.
When the credits run out
The automations stop until the credits renew. Each run that can’t go ahead shows a monday.com notification from General Caster saying that the credits are used up. To continue right away, upgrade your plan from the monday.com apps marketplace: the new credits are available at once.
Credit boosts
When you need more credits for a while, for example to update a whole board or during a busy season, we can boost your account: your monthly credits are multiplied (for example ×2) until a set date, whatever your plan. We email you when the boost starts and a week before it ends, and the console shows it next to your plan. To ask for one, open a ticket.
Demo and direct plans
Omnidea can activate a demo or a plan bought directly, outside the marketplace. These plans renew their credits every month on the day they started. To ask for one, open a ticket.