Your data stays yours
We don't store the content of your boards: we only need access to your monday.com account to deliver our services.
GDPR
General Caster is GDPR compliant and runs on a SOC 2 Type II, ISO/IEC 27001 and PCI-DSS certified platform in the European Union. Certification reports.
Data Processing AgreementData we access
User profile
We store your name and email address to provide you support on our service.
Account details
We store your account name to link the purchased plan and provide support on our service.
Boards content
We read the columns a formula uses, and only for the item it runs on — plus the connected items, the people or the other items of the board when the formula asks for them — to calculate and write the result into the right column. We do not store board data; when a calculation fails, the formula and the error are kept for a limited time to explain it to you.
People
When a formula asks for them, we read the name, email, phone and title of the people in a People column. They are used for that calculation only and not stored.
Updates
We need permission to post updates with output files, and to read the last update of an item when a formula asks for it.
Notifications
We need permission to send notifications in case of errors in the integrations.
Credit card details
We do not read your credit card details. In-app purchases from the monday.com Apps Marketplace are handled by monday.com; purchases from Omnidea by Paddle.
More details in the guide: What data General Caster processes.