What data General Caster processes

Which data General Caster reads to calculate, what it stores, for how long, and who can see it.

The Data Processing Agreement (Art. 28 GDPR) gives the full details: retention periods, security measures and sub-processors.

To calculate a formula, General Caster reads from monday.com the values of the item’s columns used by the automation, and writes the result into the target column.

• Column values are processed in memory to calculate. They are not stored, except when a calculation fails. In that case the error and the formula are kept in the logs, so the problem can be explained to you and fixed.
• What is stored: your account ID and name, the operations counted per day for your plan, and error logs with formulas and board names.
• Contact for emails: the name and email address of the person who installed the app, received from monday.com at installation. We use it for the emails about your account and, until you unsubscribe, for product news. We keep a log of the emails sent (address, subject, date), not their content.
• Retention: each kind of data has a fixed retention period, listed in the Data Processing Agreement.
• Partners: if you install General Caster through a partner’s link, or a partner tells us you are their customer, that partner sees your account’s name, its General Caster plan and the commissions it earns them. They never see your boards or data. The referral page stores the monday.com address you type, for 30 days, to recognise your installation.
• Access: only the General Caster team, for support and to keep the service running.