General Caster partner program terms
Version 2026-10-31
Draft for legal review: not yet in force.
1. The program
Omnidea S.r.l. ("Omnidea"), which develops General Caster, an app for monday.com, invites companies and professionals ("Partners") to recommend General Caster to their customers. A Partner joins only by accepting these terms in the partner console: an invitation alone does not make anyone a Partner.
2. Duration
- The partnership lasts one year from the day the Partner accepts these terms.
- At the end of each year it renews automatically for another year if at least one new customer became the Partner's customer during that year. Otherwise it ends on that day.
- Omnidea reminds the Partner by email before a year ends without new customers, and confirms by email both the renewal and the end.
- When the partnership ends, payments of the Partner's customers made after that day no longer earn commissions, the referral link stops working and the demo account ends. Commissions already earned are paid as described in section 5.
3. Customers of a Partner
- A monday.com account becomes the Partner's customer in either of two ways. It installs General Caster within 30 days after giving its monday.com address on the Partner's referral page. Or the Partner reports it in the console and Omnidea approves the report.
- An account belongs to one Partner at a time. If two Partners claim the same account, the first referral or report that is confirmed counts, and Omnidea's decision is final.
- The Partner's own accounts, the demo account and accounts of the Partner's group do not earn commissions.
4. Commissions
- The Partner earns 25% of the net amount Omnidea actually receives for General Caster from each of its customers. This applies to monthly and yearly plans, for as long as the customer keeps paying and the Partner stays in the program.
- "Net amount" means the price paid, minus the share kept by monday.com (marketplace sales) or by the payment provider (direct sales), and minus taxes such as VAT.
- Commissions are counted in euro. Amounts in other currencies are converted at the European Central Bank reference rate of the day of the payment.
- Each commission is on hold for 30 days after the customer's payment. If the payment is refunded or reversed in that time, the commission is cancelled. Commissions already paid for a refunded payment may be deducted from later commissions.
5. Payouts
- The Partner can ask for a payout from the partner console when the available balance reaches 100 €. Omnidea pays within 30 days of the request, by PayPal, Stripe, bank transfer or another method agreed with the Partner.
- The Partner is responsible for their own taxes and, where the law requires it, for issuing an invoice to Omnidea for the amount paid. Fees charged by the Partner's payment provider are borne by the Partner.
6. Demo account
The Partner gets General Caster with every feature on one monday.com account, for demonstrations, training and the Partner's own projects. It includes a monthly allowance of credits. It can't be resold or used to provide General Caster to customers.
7. Conduct
- The Partner presents General Caster correctly. They don't make promises on Omnidea's behalf, and they don't send unsolicited messages.
- The Partner uses the General Caster and Omnidea names and logos only to promote General Caster, without changing them.
- The Partner and Omnidea are independent. Neither represents the other.
8. Data
The partner console shows the Partner the name of each customer's account, its plan and the commissions it earned. It doesn't show their boards or data. Each party processes personal data in compliance with the GDPR, and keeps confidential the information it receives through the program.
9. Changes and termination
- Omnidea may change these terms with at least 30 days' notice by email. The new version applies to commissions earned after it comes into force.
- Either party may leave the program at any time. Available commissions above the payout threshold are paid. Omnidea may suspend a Partner who breaches these terms, and cancel the commissions affected by the breach.
10. Law
These terms are governed by Italian law. The courts of Padova (Italy) have exclusive jurisdiction.